Refund policy
Returns & Refunds
Your satisfaction is important to us. If you are not entirely happy with your purchase, we are here to help.
Return Window
You may request a return within 14 days of receiving your order, in accordance with applicable consumer protection laws.
Conditions
Items must be returned in their original condition — unworn, unwashed, with all tags attached and in the original packaging.
Custom & Personalized Items
Custom-made or personalized items are non-refundable unless received damaged or defective. In such cases, please contact us within 48 hours of delivery with photos of the issue.
Return Process
- Contact us with your order number and reason for return.
- Receive a return authorization and shipping instructions.
- Ship the item back within 7 days of authorization.
Refunds
Refunds are processed within 7–14 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.
Exchanges
We currently do not offer direct exchanges. Please return the original item and place a new order.